How often does my data refresh? (And why is my dashboard empty at first?)

Your data updates on a regular refresh cycle. On the Starter plan, this is weekly. Right after setup your dashboard will be empty until the first refresh completes — that's expected, not a malfunction. You won't get instant results on minute one.

Don't judge GetMint by a one-off ChatGPT test. It's tempting to run one of your prompts in ChatGPT yourself while you wait — but a single manual answer won't match GetMint's numbers, and it shouldn't. GetMint runs each prompt many times, across models, and aggregates the results into a probability; one live answer is a single roll of a non-deterministic dice. Spend the wait reviewing your prompts and competitor list instead.

Two different timelines to keep separate:

Measurement refreshes every week, so you can watch trends.
Improvement — actually getting AI engines to cite you more — takes longer: a few weeks for early structural and on-page fixes, and typically 3–6 months of focused effort for consistent visibility across topics.

If your data still looks wrong after a refresh:

Confirm your project's domain and market are set correctly.
Remember scores move week to week because models are non-deterministic — check the trend, not one number.

Need a faster cadence or deeper coverage? That comes with higher plans. Email support@getmint.ai if your dashboard is still empty after a full refresh cycle.

Key takeaways

Refresh runs on a cycle — weekly on Starter; higher plans have denser cadences.
Empty dashboard on minute one is normal — first data appears after the first refresh completes.
Two timelines to keep separate: measurement (weekly) and improvement (months).
Scores move week to week — read the trend, not a single number.